Following a medical procedure, navigating through the process of matching up provider billing statements with Explanation of Benefits statements from the insurance carrier can be a daunting task, especially if you don't know where to start. If any of your employees or their dependents finds themselves in this situation, we encourage them to work through the process with the assistance of their dedicated Employee Advocate. Years of experience have given us the ability to easily navigate through this process, allowing the patient to spend their time recovering.
Starting this process is as easy as calling or emailing your Employee Advocate. They will then work with you to directly engage the providers and the insurance carriers to quickly resolve any issues.
Whether you need assistance with your initial enrollment after staring employment, with open enrollment, or a special enrollment following a qualified event, our Employee Advocates are more than ready to answer any questions that your employees and their dependents may have. They can work to explain the differences between the benefit plans offered and help to compare the potential financial impacts of each choice, then assist them through the enrollment process. Enrollment delays that have often been associated with incomplete or incorrectly filled out paperwork can easily be eliminated, resulting in faster turn around times.
Our advocacy efforts are not only a reactive service. Reaching further, we strive to build processes that allow us to identify areas of opportunity. Our proactive approach to benefits management is different for each of our clients, and is designed to meet the specific needs of your organization. We start by understanding your internal processes, and from there, we create systems that augment those processes. We do not look to reinvent the wheels on your car, but work to make sure you have the right tires to make sure you're rolling in the right direction.